Support Regulatory Exams Responsible for supporting exams performed by primary regulators, in consultation with Regulatory Relations and stakeholders in IT. Supports preparation of materials, preparing speakers, review of content, capture of meeting notes, monitoring follow ups. Regulatory Presentations Responsible for developing materials for periodic OGS/OGM meetings wi

Data Analysis Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. System Support Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end user experience. Assists in implementing recommended modifications a

Project Management Assigns, supervises, and reviews audit projects. Provides feedback, direction, and professional development to assisting auditors. Conducts special projects and facilitates external audits. Process Improvements Creates reports and other documentation to communicate findings. Designs audit procedures, techniques, and sample approach to validate testing m

Work within the Executive Support team to provide best in class, white glove support to the FCB Executives and their assistants in the Raleigh office. Provide hands on support for FCB Executives who are experiencing desktop hardware, software, mobile, A/V, and networking issues and provide complete follow through to successful resolution. Be proactive in identification of

Reconcilements Completes assigned Settlement Ledger/DDA reconciliations, aids in the resolution of exceptions, discrepancies, and variances encountered in different applications for assigned accounts. Assesses work of assigned associates for timeliness, process improvements, and efficiencies. Ensures the quality and timeliness of department processing. Supervisory Functio

Resolution Support Contacts past due clients to collect payments. Applies the appropriate treatment to resolve delinquency, and serves as a liaison between branch and clients. Client Service Establishes a rapport with clients throughout work activities. Delivers the best client experience while maintaining high standards of professionalism and call quality. Operational Su

Technical Support Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maint

Strong working knowledge of commercial real estate finance and willingness to work on several types of commercial real estate, construction loan, and other commercial lending transactions. Also, strong working knowledge to support originations of SBA 7a, SBA 504 and USDA loans consistent with Bank policy and SBA Standard Operating Procedure (SOP) or USDA guidelines. Stron

The essential functions of the job include, but are not necessarily limited to, the following Proactive outreach to mass affluent clients in an assigned market to expand existing relationships. Partnering with bankers in assigned markets to develop consumer client relationships. Proactive outreach to Bank Associates to promote the bank's Associate Banking program. Develop

Portfolio Management Manages an assigned portfolio of commercial, business, or Small Business Administration substandard graded relationships. Analyzes loans and supporting collateral to develop and execute a plan for resolution. Approves modifications and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate. Reporting

Ownership of the CECL calculation engine for all in scope assets, ensuring alignment with regulatory, audit and model risk management standards and including understanding and proposing improvements to platform configurations and calculation methodologies Coordination with stakeholders and owners of sub functions within the CECL process, including accounting / finance, an

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Analysis Conducts audits of credit resolution activities by analyzing daily work. Analyzes for compliance to process flows, applicable regulations, and department policies. Designs audit procedures, techniques, and sample approach or sizes that support accurate assessments. Effectively communicates findings to the appropriate parties. Reporting Produces reports based the

Deliver results on complex development projects involving teams across the Product Development department and Bank as a whole Collaborate with internal customers and departmental leadership Work with customers to resolve business critical concerns Ensure all Salesforce work supports both the individual business areas and the enterprise as a whole Align all architecture an

Service Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Operational Support Performs various operational tasks that occur during customer, vendor, and associate inquiries. Streamlines the workflow for other associates within the business u